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Payments, refunds, and order issues

Payments and refunds

Resolve payment issues and request refunds.

1

How payments work

Payment flow and timing.

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2

Payment methods per store

Available methods vary by store.

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3

Payment captured vs confirmed

Understand payment states.

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4

Cancel an order

Cancel before fulfillment.

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5

Request a refund

Report a problem and request help.

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6

Disputes

How disputes work.

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7

Example scenarios

Common situations explained.

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